Privacy Policy

1. Introduction

RENZO CARDONI respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase merchandise, or communicate with our team.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Order and transaction history

Order & Customization Information

  • Clothing sizes
  • Product preferences
  • Custom design requests
  • Personalization details
  • Communications regarding bespoke orders

Technical Information

  • IP address
  • Browser and device information
  • Website activity
  • Cookies and similar technologies

Payment Information

Payments may be processed by third-party payment providers. We may receive transaction details and payment confirmation without receiving or storing complete payment card numbers.

3. How We Use Your Information

We use personal information as necessary to:

  • Process and fulfill purchases.
  • Coordinate custom and made-to-order production.
  • Communicate regarding orders and deliveries.
  • Provide customer support.
  • Prevent fraudulent transactions.
  • Maintain and improve website functionality.
  • Comply with applicable legal obligations.
  • Send promotional communications where permitted by law and your preferences.

4. Sharing of Information

We may share relevant personal information with trusted service providers who assist with:

  • Payment processing
  • Shipping and delivery
  • Website hosting and e-commerce operations
  • Order fulfillment
  • Customer communications
  • Analytics and marketing services, where used

We may also disclose information when legally required, to protect our rights, or in connection with a business transaction.

We do not sell customer contact lists for money. Any additional disclosures or rights relating to targeted advertising or other legally defined forms of data sharing will be provided where applicable.

5. Cookies & Analytics

Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, understand website traffic, and improve customer experience.

Where required by law, visitors will be provided with appropriate cookie notices, consent options, and privacy controls.

6. Marketing Communications

Customers may receive promotional emails or other marketing messages when they have subscribed or when otherwise permitted by law.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

Transactional communications relating to purchases may continue as necessary.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect customer information against unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with legal obligations.

Retention periods depend on the type of information and the purposes for which it was collected.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Opt out of certain marketing or data processing activities.
  • Exercise other rights available under applicable privacy laws.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we become aware that such information has been collected improperly, we will take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

RENZO CARDONI is not responsible for the privacy practices or content of independently operated third-party websites.

12. Policy Updates

We may update this Privacy Policy to reflect changes in business practices, technology, or applicable legal requirements.

The most recent version will be posted on our website with an updated effective date.