SHIPPING

Shipping Policy

RENZO CARDONI is committed to providing a premium purchasing experience, from order placement through final delivery.

Standard Shipping

All available, ready-to-ship merchandise is fulfilled through our standard shipping service unless another shipping option is offered at checkout.

Shipping rates and available delivery methods are calculated and displayed during checkout.

Estimated shipping and delivery times depend on the destination, carrier, and selected service.

Made-to-Order & Custom Merchandise

Made-to-order, bespoke, and custom garments require additional time for sourcing, production, craftsmanship, and quality inspection.

Estimated production timeline: 4–6 weeks, unless otherwise specified on the product page or communicated during order confirmation.

This estimate applies to production and does not include transit time.

Each product is individually produced with attention to material selection, construction, and finishing.

Pre-Order Merchandise

Pre-order items are not immediately available for shipment.

Estimated shipping dates or shipping windows will be displayed on the product page or provided at purchase.

Pre-order fulfillment depends on the applicable production schedule.

Production & Shipping Delays

Production timelines may be affected by material availability, manufacturing requirements, quality control, or unforeseen circumstances.

If an order cannot ship within the stated shipping period, RENZO CARDONI will notify the customer and provide the cancellation, refund, or delayed-shipment options required by applicable law.

Order Tracking

Once an order ships, tracking information will be sent to the email address provided at checkout, where tracking is available.

Customers are responsible for providing complete and accurate shipping information.

Incorrect Shipping Information

If an incorrect or incomplete address is provided, customers should contact us as soon as possible.

Address changes cannot be guaranteed after an order has been processed or shipped.

Additional shipping charges may apply if an order must be reshipped due to customer-provided address errors.

Lost, Stolen & Damaged Packages

If your shipment is lost, damaged, or marked delivered but not received, please contact us so that we can investigate with the shipping carrier.

Each situation will be reviewed individually, and any remedies required by applicable law will be honored.

International Shipping

International shipping is available only where offered at checkout.

International customers may be responsible for applicable customs duties, import taxes, and clearance fees unless otherwise stated at purchase.

Customs processing may affect delivery timelines.